Terms & Conditions
All prices are in New Zealand dollars and are correct at the time of publishing. They include all government taxes.
Email us for our specials and packages or group bookings.
Check in time is 2.00pm on the first booked day. Please note that there are a number of flights that arrive in Rarotonga in the early hours of the morning. In order to move in to your villa in those early morning hours, you will need to book the villa for that previous day/night. Please take this in to account when you are booking your flights.
Check out time is 10.00am. Most Air New Zealand flights depart in the afternoon with a check in from around midday. Jetstar flights depart in the early morning and Virgin flights in the late evening. Dependent upon bookings we may be able to enable a late check out.
Late check outs are available to 6.00 pm at 50% of the daily rate for the room. Check out after this time will require another night to be booked and charged so please take this in to account when booking your flights.
All prices are in New Zealand dollars and are correct at the time of publishing.
A deposit of 20% of the booking total is required to secure a booking. This will be charged 24 hours after receiving the booking. We accept Visa or MasterCard and direct credit payments to either a New Zealand or Cook Islands based bank account. Full payment will be charged 30 days from arrival.
Cancellation advice must be received via email to firstname.lastname@example.org
-Cancellations made 30 days or more from arrival will be charged the deposit amount plus any processing fees
-Cancellations made within 29 days of arrival will be charged the full amount of the stay. minus any nights resold
-No shows and early departure will be charged full amount.
-Covid 19 Amendment – We will waive any amendment or cancellation fees for any new bookings that need to be changed or cancelled due to Government border restrictions or ill health resulting from Covid-19.
We highly recommend that guests take out Travel Insurance to cover any other unexpected eventualities that may prevent you from travelling.